Diagnose & Resolve
Our technicians handle the full range of wide format and CAD plotter issues — from printhead replacements to network faults. These are some of the most common issues we help Boston area firms diagnose and resolve.
Powers on but produces nothing — or stops mid-job. We diagnose driver conflicts, firmware errors, clogged ink systems, and failed carriage assemblies.
Jams, misfeeds, wrinkled output, and "paper not detected" alerts. We inspect and replace rollers, sensors, and feed mechanisms onsite.
Banding, missing colors, and streaking can indicate printhead or calibration issues. We clean, calibrate, and replace printheads for HP and Canon models.
Unexpected color shifts, muddy output, or mismatched proofs — we address calibration drift, ink contamination, and media profile issues.
On MFP models, alignment and calibration errors affect output accuracy. We run full calibration cycles and recalibrate scanner assemblies onsite.
We troubleshoot IP conflicts, firmware issues, and network communication problems that can interrupt office workflows.
Brand Expertise
HP DesignJet large format printers are some of the most common wide format printers used throughout Greater Boston architecture, engineering, and construction offices. Our HP certified technicians regularly service systems like the HP DesignJet XL 3600 and XL 3800, along with T Series, Z Series, and PageWide XL printers.
We stock common DesignJet components, including printheads, ink tubes, and service station assemblies, helping reduce downtime and avoid long depot repair delays.
Common Models Serviced
T630 · T830 · T930 · T1600 · Z6 · Z9+ · XL 3600 · XL 3800 · PageWide XL
We also service many additional HP wide format systems, including multifunction (MFP) configurations with integrated scanning and copying.
HP Repair Includes
✓ Printhead cleaning & replacement
✓ Ink tube & carriage service
✓ Paper feed roller replacement
✓ Scanner & MFP troubleshooting
✓ Service station assembly
✓ Firmware updates
✓ Network troubleshooting
✓ Full calibration & test print
Canon imagePROGRAF large format printers are prized for color accuracy in Boston's reprographics and production environments. Our technicians regularly service Canon TM Series, PRO Series, and multifunction (MFP) configurations onsite throughout the Boston area.
The Canon TM 355 is one of the most common systems we support, along with larger production models like the PRO and TX Series. From media feed issues and print quality calibration to scanner troubleshooting and ink system maintenance, we help keep your wide format workflow running without long service delays.
Common Models Serviced
TM 200 · TM 300 · TM 350 · TM 355 MFP · PRO 2100 · PRO 4100 · TX 3100
We also service many additional Canon wide format printers and scanning configurations not listed above.
Canon Repair Includes
✓ Printhead cleaning & replacement
✓ Ink system cleaning & refill
✓ Roll media inspection & alignment
✓ Cutter replacement
✓ Scanner & MFP troubleshooting
✓ Scan calibration & copy alignment
✓ Color calibration & ICC profiling
✓ Firmware updates & verification
✓ Network configuration support

Built for Boston's AEC Community
Wide format plotter downtime can derail project schedules fast — especially in architecture, engineering, and construction environments where permit sets and construction documents need to move. Archimedia supports Boston-area AEC firms with onsite wide format printer repair and service contracts that match the pace of your work.
✓ Early issue detection
✓ Faster response times
✓ Extended equipment life
✓ Preventive maintenance
✓ Optional Annual Maintenance Contracts
✓ Consistent print output
Service or Replace, Made Clear. When repair costs start piling up, we work with you and your sales contact to give a clear view of long-term equipment value — so you can decide with real data, not guesswork.
Where We Work
We dispatch local technicians for CAD plotter repair in Boston and throughout the surrounding metro — typically within one to two business days.
Boston
Cambridge
Somerville
Quincy
Waltham
Norwood
Newton
Woburn
Framingham
Braintree
Not listed? Contact us — we cover a wide area beyond the cities above.
Contract customers receive same-day or next-business-day priority response across Greater Boston. One-time service calls are typically scheduled within two to three business days, depending on technician availability and parts.
Yes. HP DesignJet repair is our most common service request in Boston. Our certified technicians cover the full DesignJet lineup — T-series (T630, T830, T930, T1600), Z-series (Z6, Z9+), HP DesignJet XL 3600 and XL 3800 MFP systems, and HP PageWide XL — with commonly needed components on hand.
Yes — all repairs are performed onsite at your location. We do not require shipping or transport. Our technicians come to you across Boston, Cambridge, Waltham, Quincy, and throughout Greater Boston.
We provide certified repair for HP DesignJet and Canon imagePROGRAF wide format plotters, which are some of the most commonly used systems in Boston area architecture, engineering, construction, and reprographics environments. We also service many additional wide format printers, scanners, and multifunction configurations across a range of production and technical printing workflows.
All travel, parts, and labor for covered repairs, plus scheduled preventive maintenance visits and priority scheduling — at a predictable monthly cost that makes budgeting straightforward.
Repair costs vary depending on the issue, the model, and whether parts are needed. Common repairs like printhead cleaning or roller replacement are typically less expensive than carriage assembly or ink system work. Contract customers pay a predictable monthly rate that covers most repairs, while one-time service calls are quoted after diagnosis. Contact us for an estimate based on your specific machine and issue.
Request a service call or ask about an annual maintenance contract. Priority response for contract customers across Boston, Cambridge, Waltham, Quincy, and Greater Boston.
Request Onsite Service